Exporting Data

Upsells

You may want to extract upsell data from reservations to monitor completed transactions, assess compliance, and evaluate approval or rejection patterns.

To extract data from the upsells and view the most requested, approved, and pending upsells, follow these steps:

On SuiteOp, go to Reservations > Upsells
Once on the Upsells page, filter the dates for the data you want to extract. You can also filter by property to narrow down the data based on your selection.

Date and property filter options on the Upsells page

You will see all the data on this page, along with the option to “Export as CSV” located in the upper right corner.

Export as CSV button on the Upsells page

Transactions

You may want to extract the transaction status of reservations to track payments, monitor processing, and analyze approval or denial trends.

Just like with Upsells, the same steps apply for extracting Transactions data. The only difference is that instead of “Export as CSV,” you’ll see the “Download” option on the right-hand side after filtering the data you want to extract.

On SuiteOp, go to Reservations > Transactions
Once on the Transactions page, filter the dates for the data you want to extract. You can also filter by property to narrow down the data based on your selection.

Transactions page with date and property filters

Verification

You may want to extract the verification status of reservations to keep track of verified bookings, ensure compliance with requirements, and analyze approval or rejection trends.

If you would like to extract the verification status data for reservations:

Go to Reservations > Reservations List.
Filter by dates, status, or other criteria based on the data you want to view.
Click Export on the right-hand side to download your data.

Reservations list with Export button for verification data

Reviews

You can export guest review data from the Analytics dashboard for offline analysis of guest satisfaction trends.

Go to Analytics > Reviews tab
Filter by dates, property, review source, or rating to narrow the data
Scroll down to the review table and click the Export button to download as CSV

For a full guide to the Reviews tab and its KPIs, charts, and AI-powered review analysis, see Reviews Tab. For details on the CSV format and export options, see Exporting Analytics Data.

Tasks

This feature allows you to export task data to help track progress, review completed and pending tasks, and ensure timely follow-up on any outstanding items.

To view this go to Tasks > Tasks Schedule
Filter by dates, status, or other criteria to narrow down the data you want to view. Once your filters are applied, you’ll see a preview of the data, including tasks, property, assignee, due date, status, priority, and department.
Use the Export option to download the data into a spreadsheet for further review.

Tasks Schedule page with Export option

Blacklist

To review and extract the names of guests you’ve blacklisted, helping you monitor any restricted individuals, track reasons for blacklisting, and maintain guest records for future reference.

Go to Reservations.
Click on Blacklist in the upper right-hand side.

Blacklist button in the Reservations section

Once clicked, you’ll see a list of all guests you’ve blacklisted, along with the reason why each guest was blacklisted.

List of blacklisted guests with reasons

You’ll also have the option to Export to CSV for further review outside the portal.

Export to CSV button on the Blacklist page