Enable the check-in instructions dynamic timer

This guide will walk you through the steps to enable the dynamic timer for check-in instructions in SuiteOp. By following these instructions, you will be able to display the check-in instruction timer on the guest portal after the pre-check-in is completed.

This ensures that guests can only view the access details within a specified time frame leading up to their scheduled check-in, offering you peace of mind that guests won’t be able to enter before the timer.

💡This is especially helpful if you have properties without smartlocks for which you do not want to share entry details too early.

1. Go to SuiteOp

   Go to dash.suiteop.com

2. Click “Properties”

   Navigate to the “Properties” section in the application.

   

3. Select the Property

   Select the Property

   

4. Click “Settings”

   Open the “Settings” menu in the application.

   

5. Click on Guidebook Tab

   Click on Guidebook Tab

   

6. Enable the check-in instruction timer

   Enable the check-in instruction timer

   

7. Set the timer duration between 0 and 48 hours

   Set the timer duration between 0 and 48 hours

   

8. Verify the timer on the guest portal

   From the end-user perspective, the timer for the check-in instructions will show on the guest portal.

   

This guide covered the steps to enable the dynamic timer for check-in instructions in SuiteOp. Whether or not you use a smart lock, this feature is a fun way to create excitement about the stay with a timer leading up to the check-in date.