Device Controls

The mobile app lets you monitor and control smart devices assigned to your properties — including locks, thermostats, and sensors. Access devices from property detail screens, search results, or notification links.

Device Detail Screen

Tap a device to open its detail screen. The header shows:

Device name
Online/offline status — a green or red dot indicator
Device type — lock, thermostat, sensor, or other
Battery level — a progress bar with the percentage. Green when above 20%, red when low
Pending action indicator — a yellow warning if a command is being processed

Lock Controls

For smart lock devices, the detail screen includes:

Lock/Unlock

Two buttons let you remotely lock or unlock the device. The current state is reflected in the button labels.

Lock Codes

A list of all codes currently assigned to the lock:

Code — displayed in monospace font (masked for security)
Slot name — the label for the code (e.g., guest name, “Staff Code”)
Status badge — active, pending, expired, or deleted
Time range — when the code is valid (start and end times)

Thermostat Controls

For thermostat devices, the detail screen includes:

Current temperature — displayed prominently in large text
Mode badge — indicates the current mode (e.g., heating, cooling, auto)
Target temperature — with + and - buttons to adjust. The range is constrained between 50°F and 95°F

Temperature changes are synced to the device when you have connectivity.

Sensor Readings

For sensor devices (e.g., noise monitors, environmental sensors), the detail screen shows real-time readings:

Noise level — in decibels (dB)
Temperature — in Celsius or Fahrenheit
Humidity — as a percentage

Sub-Screens

History

The device history screen shows the last 50 lock code records:

Guest name or label (staff code, manual code)
Confirmation code and source
Status badge and “Used” indicator
Date/time ranges for code validity

Settings

A read-only view of the device’s configuration:

Device info — name, type, provider ID, and online status
Assigned properties — which properties the device is linked to (tap to navigate)
Device flags — read-only indicators for remote controls, muted state, public visibility, and staff code status
Battery level — with a visual progress bar

Accessing Devices

You can reach device details from several places:

Property details — tap Devices to see all devices for a property, then tap a device
Search — search for a device name
Notifications — tap a device-related notification

Property Details — view devices linked to a property
Reservations — see lock codes for a reservation
Notifications — device alerts and status changes